19+ • BC Gaming Event Licence #164159 • Official raffle ticket access • Please play responsibly

Terms & Conditions

Website: mapleraffle.com

Welcome to mapleraffle.com. These Terms & Conditions govern your access to and use of our website, account features, raffle ticket access services, responsible participation tools, support functions and any related services made available through mapleraffle.com.

By accessing this website, creating an account, purchasing raffle tickets, managing raffle entries or using any related service, you confirm that you have read, understood and agreed to these Terms & Conditions.

If you do not agree with these Terms, you must not use this website or services.

1. About This Website

mapleraffle.com provides access to official charitable raffle tickets for eligible adults 19+ in Canada.

This website operates in connection with a licensed British Columbia charitable raffle conducted under BC Gaming Event Licence #164159.

Licence holder: Quad Riders ATV Association of British Columbia. Managed by: LAZULI MARKETING.

mapleraffle.com is intended to provide raffle access, participation information, ticket details, account tools, responsible participation resources and support information connected with the licensed charitable raffle.

This website is not a casino, sportsbook, financial service, investment platform or general lottery corporation.

2. Key Definitions

“Website” means mapleraffle.com and any pages, account areas, services or tools made available through it.

“User”, “you” or “your” means any person who accesses or uses the website.

“Raffle” means the licensed charitable raffle activity referenced on this website.

“Ticket” or “raffle ticket” means an official entry connected with the licensed charitable raffle.

“Entry” or “raffle entry” means participation connected with a valid raffle ticket, subject to the official raffle rules and licence conditions.

“Licence holder” means Quad Riders ATV Association of British Columbia.

“Manager” means LAZULI MARKETING, which manages website, promotional and informational activity related to this website.

3. Eligibility

You may use this website and participate in raffle activity only if:

  • you are at least 19 years old;
  • you are physically located in Canada;
  • you are legally allowed to participate in charitable raffle activity in your province or territory;
  • you provide accurate account, identity, age and eligibility information when requested;
  • you comply with these Terms, official raffle rules and applicable laws.

We may require age, identity, location, payment or eligibility checks before allowing account access, ticket purchase, payment processing, raffle participation or prize-related activity.

If we determine that you are not eligible, we may refuse service, suspend access, cancel participation, void entries, delay processing or close your account where permitted by applicable rules.

4. Account Registration

Certain website features may require account registration.

When creating an account, you agree to provide accurate, current and complete information. You must keep your account information updated.

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

You must not:

  • create an account for another person;
  • allow another person to use your account;
  • use false identity information;
  • use another person’s payment method without permission;
  • create multiple accounts to bypass limits, restrictions or verification checks.

We may suspend, restrict or close accounts that fail verification checks, contain inaccurate information, show suspicious activity or breach these Terms.

5. Raffle Tickets and Participation

mapleraffle.com provides access to official charitable raffle tickets connected with a licensed British Columbia charitable raffle.

Raffle participation is subject to:

  • these Terms & Conditions;
  • official raffle rules;
  • ticket conditions;
  • licence requirements;
  • age and location restrictions;
  • applicable Canadian and provincial laws.

Ticket availability, ticket prices, entry limits, draw dates, prize details, prize categories and participation conditions may vary according to the official raffle rules.

A raffle ticket is not an investment, financial product or guaranteed return. Participation does not guarantee a prize.

You are responsible for reviewing all ticket information, draw details, prize information and participation conditions before purchasing raffle tickets.

6. Ticket Records and Account Information

Where raffle participation is completed through the website, your account may display ticket details, raffle entry records, participation history, payment confirmations, result summaries or related information.

You should keep copies of relevant confirmations, receipts, ticket details and account information.

If there is any discrepancy between website display information and official raffle records, the official raffle records and applicable raffle rules will control.

We may correct errors, update records or request additional verification where required for security, compliance or operational reasons.

7. Payments

Where paid raffle participation is available, payments must be made using approved payment methods.

You confirm that:

  • payment information you provide is accurate;
  • you are authorized to use the selected payment method;
  • funds used for participation belong to you or are lawfully available to you;
  • you will not use payment methods connected with fraud, chargeback abuse or unauthorized activity.

Payment processing may be handled by third-party payment providers. We do not store full payment card numbers or security codes on our own servers.

We may refuse, delay, cancel or review transactions where required for fraud prevention, eligibility checks, payment security, technical reasons, compliance obligations or suspected breach of these Terms.

8. Refunds, Cancellations and Errors

Raffle ticket purchases may be final once confirmed, unless the official raffle rules, applicable law or specific service conditions provide otherwise.

Refunds, cancellations or corrections may be considered where:

  • a technical error affected the transaction;
  • duplicate processing occurred;
  • eligibility restrictions apply;
  • payment could not be verified;
  • participation was not validly completed;
  • refund is required by applicable rules or law.

We may cancel or correct entries affected by obvious technical errors, payment errors, duplicate transactions, system misuse or unauthorized activity.

Refund decisions are subject to official raffle rules, payment processor rules and applicable legal requirements.

9. Draws, Results and Prizes

Raffle draws are chance-based events conducted according to the official raffle rules and applicable licence conditions.

No result is guaranteed.

Result summaries may be provided through the website for convenience, but official raffle records, official draw procedures and official raffle rules remain controlling.

Prize eligibility, winner confirmation, prize claim procedures, deadlines, verification requirements and any taxes or reporting obligations are subject to the official raffle rules and applicable law.

We may require additional identity, age, location, account or payment verification before confirming prize-related information or taking prize-related account action.

Failure to complete required verification may delay or prevent prize confirmation where permitted by the official raffle rules.

10. Responsible Participation

Raffle participation should remain recreational, optional and within your personal limits.

You should never participate with money needed for:

  • rent or housing;
  • food;
  • bills;
  • savings;
  • debt payments;
  • medical needs;
  • family responsibilities;
  • other essential expenses.

You should not use raffle participation as:

  • a financial strategy;
  • a way to recover previous spending;
  • a solution to money problems;
  • a source of income;
  • an emotional escape from stress, loneliness or distress.

We may provide responsible participation tools, including reminders, account history, information pages, self-check content and links to independent support resources.

If participation stops feeling like entertainment, you should take a break and seek support early.

11. Prohibited Use

You must not use this website or services to:

  • participate if you are under 19;
  • participate from a prohibited jurisdiction;
  • provide false or misleading information;
  • use another person’s identity, account or payment method;
  • create multiple accounts to bypass limits or verification checks;
  • manipulate ticketing, account, payment or draw-related systems;
  • use bots, scripts, scraping tools or automated abuse methods;
  • interfere with website security or service operation;
  • attempt fraud, chargeback abuse or unauthorized transactions;
  • upload harmful code or malicious content;
  • use the website for unlawful purposes.

We may restrict, suspend or terminate access if we believe these rules have been breached.

We may also report suspicious, fraudulent or unlawful activity to payment providers, service providers, regulators or law enforcement where appropriate.

Nothing on this website should be treated as financial, legal, tax or investment advice.

All information is provided for general informational, participation and service-related purposes only.

You are responsible for understanding your own legal, financial and tax obligations related to raffle participation, ticket purchases or prize receipt.

If you need legal, tax or financial advice, you should consult a qualified professional.

13. Accuracy of Website Information

We aim to keep website information accurate, current and clear.

This may include:

  • ticket information;
  • draw details;
  • prize information;
  • responsible participation content;
  • support resources;
  • account information;
  • policy pages.

However, errors, delays, technical issues or updates may occur.

If there is any conflict between website content and official raffle rules, ticket conditions or licence requirements, the official raffle rules, ticket conditions and licence requirements will control.

We may update, correct or remove website content at any time.

This website may contain links to third-party websites, support resources, payment providers, verification providers, analytics providers or other external services.

These third-party services may have their own terms, privacy policies, cookie policies and data practices.

We are not responsible for:

  • third-party website content;
  • third-party availability;
  • third-party privacy practices;
  • third-party service interruptions;
  • third-party errors;
  • actions taken by external providers.

You should review third-party terms and policies before using external services.

15. Privacy and Cookies

Your use of this website is also governed by our Privacy Policy and Cookie Policy.

These documents explain how we collect, use, store, protect and disclose personal information, and how cookies and similar technologies are used.

By using this website, you acknowledge that information may be processed as described in those policies.

We do not sell your personal information to third parties for their own marketing purposes.

16. Service Availability

We aim to keep the website available, secure and functional.

However, we do not guarantee uninterrupted or error-free access.

The website may be unavailable due to:

  • maintenance;
  • technical issues;
  • payment provider issues;
  • verification provider issues;
  • security reviews;
  • fraud prevention checks;
  • regulatory requirements;
  • force majeure events;
  • events outside our reasonable control.

We are not responsible for losses caused by temporary service interruption, delayed access, display errors or technical failure, except where liability cannot legally be excluded.

17. Security

We use reasonable administrative, technical and organisational measures to help protect website security and user information.

However, no online service can guarantee complete security.

You are responsible for:

  • keeping your password secure;
  • logging out after use;
  • protecting your device;
  • notifying us if you suspect unauthorized account access;
  • avoiding use of the website on unsecured devices or networks.

We may suspend accounts or transactions where security concerns arise.

18. Account Suspension or Termination

We may suspend, restrict or terminate your account if:

  • you breach these Terms;
  • you fail verification checks;
  • you provide inaccurate information;
  • suspicious activity is detected;
  • fraudulent or unlawful activity is suspected;
  • chargeback abuse occurs;
  • required by official raffle rules, payment providers, law, regulation or security procedures;
  • continued access may create risk to users, the website or the licensed raffle process.

Where appropriate, we may request additional information before taking action.

Account suspension or termination does not automatically remove obligations connected with completed transactions, legal duties, fraud prevention, record keeping or dispute resolution.

19. Intellectual Property

All website content, design, text, graphics, logos, icons, interface elements, layout, software features and other materials are owned by or licensed to mapleraffle.com, unless otherwise stated.

You may use website content only for personal, lawful and non-commercial purposes connected with your use of the service.

You must not copy, reproduce, modify, distribute, sell, scrape, mirror, frame or exploit website content without written permission.

Third-party logos, names or resources shown on the website remain the property of their respective owners.

20. User Communications

By creating an account or using the service, you may receive service-related communications, including:

  • account notices;
  • security alerts;
  • transaction confirmations;
  • raffle participation records;
  • result summaries;
  • policy updates;
  • support responses.

Service-related communications are not optional while your account remains active.

Optional promotional or informational communications may be unsubscribed from where applicable.

21. Complaints and Support

If you have a question, complaint or support request, you should contact us using the support details listed on the website.

We may need to verify your identity before discussing account, payment, participation or privacy-related matters.

We aim to review support requests fairly and respond within a reasonable time.

For responsible participation concerns, users are encouraged to contact independent support resources listed on the website.

22. Limitation of Liability

To the maximum extent permitted by law, mapleraffle.com, its managers, service providers, contractors and related parties are not liable for indirect, incidental, consequential, special or punitive damages arising from:

  • use of the website;
  • inability to access the website;
  • technical errors;
  • third-party service interruptions;
  • payment processing delays;
  • verification delays;
  • incorrect user-provided information;
  • unauthorized account use caused by your failure to protect credentials;
  • participation decisions made by users.

Nothing in these Terms limits liability where it cannot legally be limited.

Your rights under applicable consumer, privacy, gaming, raffle or other laws remain unaffected.

23. Indemnity

You agree to be responsible for losses, claims, costs or expenses arising from:

  • your breach of these Terms;
  • your misuse of the website;
  • false or misleading information you provide;
  • unauthorized use of another person’s account, identity or payment method;
  • unlawful activity connected with your account;
  • violation of applicable laws or third-party rights.

This section applies to the extent permitted by law.

24. Changes to These Terms

We may update these Terms & Conditions from time to time.

Changes may be made for:

  • legal reasons;
  • regulatory reasons;
  • operational updates;
  • security improvements;
  • payment or verification changes;
  • service changes;
  • policy alignment.

The updated version will be posted on this page with a revised effective date.

Continued use of the website after changes are posted means you accept the updated Terms.

25. Governing Rules

These Terms are intended to operate alongside applicable Canadian laws, British Columbia charitable raffle requirements, official raffle rules, ticket conditions and licence requirements.

Raffle participation remains subject to official raffle rules, age and location restrictions, ticket conditions, eligibility requirements and applicable local laws.

If any part of these Terms is found invalid or unenforceable, the remaining sections will continue to apply.

26. Contact Us

If you have questions about these Terms & Conditions, please contact us:

mapleraffle.com Support Contact Email: support@mapleraffle.com

Managed by: LAZULI MARKETING. Licence holder: Quad Riders ATV Association of British Columbia.